Roto-Rooter of Southwest Michigan
Commercial Plumbing & Drain Cleaning Services

Few things cost your business more than downtime. Roto-Rooter specializes in returning business to uptime as quickly and affordably as possible by consistently delivering on these promises:

• Service available 24 hours a day, seven days a week.
• Response time of one hour or less.
• Service scheduled at your convenience.
• Always arrive on time.

Your call will be answered by a trained customer service representative who knows how to ask all the right questions to get your request handled quickly and efficiently.

From the moment you call to the time you receive a written guarantee for the work performed, you can rest assured that we will "GET IT ROTO-ROOTER RIGHT" every step of the way.

Roto-Rooter plumbers and technicians are well-trained and highly qualified. Many are licensed journeymen and master plumbers. Many have operated their own businesses and therefore have an in-depth understanding of yours. All are accomplished professionals who take pride in their work and their association with Roto-Rooter.

For every plumber and technician you see on the job, there are many more Roto-Rooter professionals behind the scenes who you don’t see. Key account salespersons, inside customer service representatives, dispatchers, managers and more, all work together to earn your confidence and increase the value of Roto-Rooter service.

We strive not only to deliver the highest quality plumbing and drain cleaning service, we are committed to always delivering them with the right attitude.

Roto-Rooter is the plumbing and drain cleaning company that knows how to get it right the first time. And, if you’re ever not completely satisfied for any reason, Roto-Rooter knows how to make it right. That’s why many of the best known companies in the food services, property management and retail industries always make Roto-Rooter their first call when plumbing or drain cleaning problems arise.

We give you more than great Plumbing and Drain Service. You can also expect:

1. A pleasant phone experience.
2. An on-time arrival.
3. A friendly, communicative service technician.
4. Maid-like clean-up service.
5. A “while we're here” free walk through inspection.
6. A follow-up phone call to ensure your satisfaction.

Priority Care
No waiting, No ”I can be there tomorrow”. Priority care is your insurance against emergencies with one hour emergency service.

• Who is eligible for Priority Care?
  • A customer that uses our service more than three times
    a year.
  • A customer that has one of our valuable money saving preventative maintenance programs in place.
    
    
• What a Priority Care Customer is entitled to:
  • You move to the top of the schedule, your emergency is our emergency with one hour service.
  • You receive special discounted rates on all service and
    repair work.

Not only is your satisfaction guaranteed, Roto-Rooter Plumbing & Drain Service of Southwest Michigan is ready to help you with prompt 24-hour emergency service, seven days a week, 365 days a year.

“Your technician had a great attitude. I was amazed by how quick he arrived and how efficient he was. He was professional and courteous and kept me informed of his progress. He never missed a beat and was a pleasure to work with.”
-Madeline (Burger King)

“ I had Bill, your serviceman at my company last week. He was exactly what we were looking for in service. He was extremely helpful and explained all of our options. He clearly informed me of the charges before starting the work and helped me make good business decisions. Bill worked diligently to handle a persistent problem. I would recommend Roto-Rooter to all my friends.”
-Sarah (Consumers Credit Union)